carman ma

Ma On Shan | 9123 2020 | carman.ma@gmail.com

Summary

Performance-driven and reliable administrative professional with 3+ years of experience in organisational support, correspondence and project assistance. Guaranteed efficiency in job duties including payment processing, data input, spreadsheet development and customer service.

Experience

General Clerk, J & L International Limited

Jun 2013 - Present

l Created and updated 30 sets of product data every day into 5 main computer programs with speed and correctness

l Handled 30+ phone calls daily and created corresponding notifications and reminders for follow-up actions by staff

l Assisted with 25+ word processing projects requiring extensive output of spreadsheets and presentations

Data Entry Clerk, BA Travel (HK) Ltd.

Jun 2011 - May 2013

l Handled day-to-day data entry activities for members, such as membership profile updates and all types of related administration tasks

l Maintained the confidentiality of the daily 20+ incoming company documents in accordance with 15 data security protocols

l Edited and proofread 5 reports daily to be reported to senior managers and highlighted the parts with discrepancies

Education

CUHK School of Continuing and Professional Studies, 2009-2011

Higher Diploma in Business and Corporate Administration

skills

Microsoft Office (Word, PowerPoint, Excel & Access)

Chinese word processing (40 wpm)

languages

Cantonese (Native)　　English (Proficient)　　Mandarin (Intermediate)